Help & Advice Search Results


What are the typical services of an arboricultural contractor?  Services typically required of an arboricultural contractor are: Tree maintenance operations including pruning, and related works to relevant British Standards (see our  Tree Work Terminology  page) Tree planting operations and aftercare/establishment programmes ...
 12/12/2015      21:43
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I'm worried about the safety of my tree - can a Council's tree officer come and inspect it? If not,   Council Tree Officers are not in post to give independent advice to the public about their trees or to recommend individual contractors or consultants. We advise residents to seek help and advice when they are concerned from professionals who are approved by a recognised body...
 23/11/2015      11:54
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I have a tree which is outside my boundary and not under my control - whose responsibility is it?  The law is very clear with regard to a tree owner’s ‘duty of care’: Legally, the owner of the land is responsible for trees growing on their land. If the tree is growing on Council owned or managed land then you should contact your local Council.
 24/11/2015      08:18
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I do not know who owns a tree, which is causing me concern – who do I contact?  Local Councils do not hold records of land ownership, and therefore cannot advise on the ownership of trees, you should contact the Land Registry who hold details of land ownership. A charge is made for this service.
 24/11/2015      08:26
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When is the bird nest season?  The ‘Bird Nesting Season’ is officially from February until August (Natural England) and it is recommended that vegetation works (tree or hedge cutting) or site clearance should be done outside of the nesting season. However, in reality the nesting period may start before thi...
 24/11/2015      08:39
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Are there any times of year when tree works should not be undertaken?  Ideally tree works should not be undertaken during the spring time period, when the 'sap is rising' to enable the leaves to flush (come out) and photosynthesis to begin, and during the autumn, when the tree is drawing nutrients back into itself from the leaves as they go bro...
 24/11/2015      15:30
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What is a Tree Consultant?  A tree (arboricultural) consultant is someone who has gained recognised qualifications and expertise in the care and management of trees - particularly trees in landscape and amenity features, in gardens and parks or other populated settings where they are for the enjoyment a...
 12/12/2015      19:19
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Branches or roots from my neighbour’s tree are growing over my boundary. What can I do?  Under ‘common law’, you may be able to prune branches and roots which grow over your boundary. However, you also have a legal duty to take ‘reasonable care’ whilst undertaking any works and you may be liable if you damage the tree or cause it to become unstable. It is therefo...
 24/11/2015      08:11
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I am worried that my neighbour’s tree is dangerous. What should I do?  If a tree growing on someone else’s land causes injury to someone or damage to property then the owner may be liable. If you think your neighbour’s tree might be dangerous then you should contact an arboricultural consultant for further advice. It is always best to settle a d...
 24/11/2015      08:22
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My boss picked me up on using a phone in the tree, my saw wasn’t running and I was stationary in a s  Using a mobile phone up a tree during an AA Approved Contractor assessment then would not in itself result in failure unless a clear and present danger was apparent as a consequence. Arborists do use phones up trees and, whilst it may not always be ideal, there may be justi...
 25/11/2015      07:30
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